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Discover here what to do if you have not received the confirmation document

If you have not received our e-mail, you can retrieve your confirmation document by following these simple instructions.

  • Click on the link http://register.generalimilanomarathon.it/search
  • Search with the appropriate tool.
  • Copy your registration ID
  • Click on the button with the pencil, enter your e-mail address and the registration ID you have just copied and access your personal page by clicking the blue “Check my entry” button.
  • Click the “Race Number Pass” button to download the PDF document.

Read the instructions provided in the document and below carefully.

Choice of access gate

On the day of the race, in order to facilitate security checks at the entrance to the start area (“Indro Montanelli” Gardens), runners will have to access through a gate of their choice of 5 available. The choice of gate takes place when the bib is picked up: click here and read the document carefully to decide which gate you want to use for access. This way you will not waste unnecessary time when collecting your bib number.

Remember: the access gate is not the starting “corral”, they are two different things.

Customizing the official t-shirt

Generali / The Human Safety Net will offer the customization with hot printing of the official t-shirt when a donation in favor of the “Ora di futuro” project is made.
Click here for more information and to make a donation. Hurry up, the number of requests that will be accepted is limited!

My medical certificate has been rejected, what can I do?

Unfortunately there are not many alternatives, you should have followed these instructions strictly, as you were asked to do when you registered.
As a last resort, click here and book your last minute medical visit at one of the Delta Medica centers in Milan. The discounted rate for marathon runners is 60 euros.

What documents do I need to collect my bib number?

  • the confirmation document in PDF, printed or on a smartphone or tablet
  • an identity document with photo
  • documents relating to license and medical certification, if the confirmation document shows that your registration is not yet in order

I can’t pick up my bib number in person, what can I do?

You must delegate another person to collect the race number for you. This person will have to show:

  • this authorization form, filled in and signed by you
  • the confirmation document in PDF, printed or on a smartphone or tablet
  • own photo ID
  • documents relating to license and medical certification, if the confirmation document shows that your registration is not yet in order

There are errors in the data indicated in the confirmation document, what should I do?

You will be able to report it to the bib collection and the corrections will be made at the time.

I can’t participate, what can I do?

As per the regulation, your registration is refundable only if you have subscribed to the non-participation insurance during the registration procedure. In this case, click here to complete the refund request.